A quick guide for people who arrange their own home care.

This guide has been co-produced by NICE and SCIE and is based on NICE’s quality standard on home care for older people and guideline on home care.

It is intended for people who are paying for care themselves or receiving direct payments from their local authority.  It covers:

  • What can you expect from a good home care service?
  • Information available to you
  • What to do if you are not happy with the standard of your home care
  • Further information

The main links included in the guide are shown below:

Find information about home care services in your area by using:

Further information

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This guide is © 2017 National Institute for Health and Care Excellence. All rights reserved