Frailty Toolkit is administered by Fusion48 Limited. This privacy policy explains how we use any personal information we collect about you when you use this web-based application and website. It covers:

  • What information do we collect about you?
  • How will we use the information about you?
  • Frailty-related communications
  • Protecting your data – Data Protection Act and General Data Protection Regulation (GDPR) from 25th May 2018
  • Security – your responsibilities
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

What information do we collect about you?

We collect information about you when you register an interest with us, make a booking for a training event or take part in a workshop or other event. This information may be provided by your employer either directly or via another local organisation who is co-ordinating local frailty training events and/or access to the Frailty Toolkit. The information consists of your name and email address as a minimum. It may also include your role, the organisation you are employed by, and your telephone number. We also collect information when you voluntarily complete surveys, provide feedback, update your profile information or access the Frailty Toolkit resources. also collects potentially personally-identifying information like Internet Protocol (IP) addresses. does not use such information to identify its visitors.  Website usage information is collected using cookies (see below).

How will we use the information about you?

We collect information about you to set up your Frailty Toolkit login, manage your access to the resources and understand user behaviour when accessing the Frailty Toolkit. Our legal basis for processing this data under General Data Protection Regulation (GDPR) is considered a legitimate interest, as we consider it the use of your data in ways you would reasonably expect to provide the Frailty Toolkit service and has minimal privacy impact.
If you agree, we also use your information to email you about frailty-related topics, products and services we think may be of interest to you. Our legal basis for this is consent.

We use your information collected from the website to inform future developments of the Frailty Toolkit and understand the areas that are of most interest to you. It is not currently used to personalise your repeat visits to the Toolkit.

Any information you provide to Fusion48 via will only be used by us. We will only share your name and email address with relevant local authorities or NHS organisation to support their work to improve the care of older people with frailty living in your local area. For example so that they know who has received frailty-related training.

Frailty-related communications

We would like to send you information about frailty-related news, events, updates, products and services which may be of interest to you. If you have consented to receive these emails, you may opt out at a later date.
You have a right at any time to stop us from contacting you about frailty-related news, events, updates, products and services. If you no longer wish to be contacted for these purposes, please click here. We use MailChimp to manage these automated emails. You can review the Mailchimp Privacy Policy here.

If you are a registered user, you will continue to have access to the Frailty Toolkit whether you agree to receive further communications or not.

Protecting your data – Data Protection Act and General Data Protection Regulation (GDPR) from 25th May 2018

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. The Frailty Toolkit is built using WordPress. WordPress is a dynamic open-source content management system which is used to power millions of websites, web applications, and blogs. It currently powers more than 30% of the top 10 million websites on the Internet. It continues to evolve and develop its platform and associated security software to safeguard your data. Our developers maintain strict security standards to prevent any unauthorised access to it. You can also access the WordPress Privacy Policy here WordPress Privacy Policy

Security – your responsibilities

Frailty Toolkit has security measures in place to protect the loss and alteration of information under our control. Users are responsible for the strength and secrecy of their login details, and also for ensuring the devices they use to access the Frailty Toolkit have up to date anti-virus and anti-malware software installed.

Access to your information, correction and deletion

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:

Fusion48 Limited
39 Old Parsonage Lane
LE12 5SG

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You may also update your contact information under My Profile > Edit Profile section of the toolkit
You may also request that we delete all information held about you from by contacting or via this opt out form although this will mean that you will no longer be a registered users and so will not be able to access the resources that require users to login.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit or
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. We will also email you if the changes require any action from you or we consider the policy change could materially affect your use of the Frailty Toolkit or the information we hold and process. This privacy policy was last updated on 24th April 2018.

How to contact us

Please contact us if you have any question s about our privacy policy or information we hold about you:

Fusion48 Limited
39 Old Parsonage Lane
LE12 5SG

Our Data Protection Officer is David Seymour. He can be contacted directly by email

Other resources